Frequently Asked Questions

Thanks to our absolutely wonderful customers we have put together a comprehensive FAQs list for both our cleanses and our new Nutriboba product line. If for some reason you still have questions we welcome (in fact, we encourage) you to contact us so we may add to the below. By sharing your experience and questions, you help others like you get on the fast track to balanced, healthier lives.


Superfood Juices and Cleanses

Do you want to feel lighter and brighter, have more energy, get better sleep and have beautifully glowing skin?  If you have answered yes to any of these questions, then a juice cleanse is right for you.

Cleansing or “juicing”, as it is most commonly known is a way of taking someone’s health and mind-body connection to the next level. Each meticulously formulated juice is packed with both macronutrients and micronutrients therefore giving the body a boost of clean health. It is the most natural way of hitting your body’s RESET button and it allows a person to make space and get rid of the junk in order to enjoy a sense of well-being and a full body Re-START.

The best time to cleanse is when you are feeling bloated, sluggish, unmotivated or unable to keep up with your diet. It can also be beneficial if you are looking for ways to supplement your healthy routine. Cleansing requires will power, mental prep, determination and the ability to follow through but it is all worth it in the end. Upon completion, you should feel a sense of lightness, accompanied by glowing skin, better sleep and mental clarity!

You can bet that if you’re only ingesting liquid, and due to the diuretic effects of the lemon, cucumber and ginger, you will inevitably be going Number 1 much more. When it comes to going Number 2, nothing may happen or something may happen – it is very dependent on the digestive tract and eating habits of every individual. Each person is different, but it’s not uncommon for your bowels to become stagnant during a cleanse. Some people have no trouble with elimination (since juicing fruits & veggies gives you plenty of fiber) while others will not pass a single movement for the entire three days they are cleansing.

Our juices are pressed – never evaporated or turned into concentrates then reconstituted – using fresh and unaltered fruit and veggies into juices and purees, then transferred from the farm to our facility for blending. They contain NO preservatives or additives.

Yes, all of the above! Proudly made in the USA, our Lemonkind drinks contain no added preservatives, sugar, colors or artificial flavors. All of our premium ingredients are also vegan, allergen-friendly (No Peanut, Tree nuts, MilkEggWheatSoy, Fish, Shellfish), gluten-free, Kosher and non-GMO. Oh, and all of our botanical extracts are certified organic!

GMOs (or “genetically modified organisms”) are living organisms whose genetic material has been artificially manipulated in a laboratory through genetic engineering. This relatively new science creates unstable combinations of plant, animal, bacteria and viral genes that do not occur in nature or through traditional crossbreeding methods. 

We chose to get our products Non-GMO Project Verified, because we respect people’s right to know what is in their food. We believe this verification offers the highest transparency about GMOs.

With GMOs now present in more than 80% of conventional processed food, choosing Non-GMO Project Verified products is the most reliable way for your family to avoid GMOs. 

Yes! Follow the Daily Game Plan included in the booklet you will receive with your cleanse. You can adjust start/end times, but the two-hour interval is the most important part.

- Since this is a 100% natural product it will tend to settle so don't forget to shake well before drinking. The juices taste better cold.

- You can freeze them if you are planning on taking them with you and consuming them later.

- You can sip straight from the pouch or if you are feeling fancy, pour over ice into a glass!

These beverages may arrive at room temperature - and that is perfectly okay. Our juices can remain unrefrigerated for quite some time, as long as they remain unopened (Best-By dates are located on the back and at the bottom of each one of our juices pouches). If you are not ready to start the cleanse right away, refrigerating is not necessary. How is this possible? The pouches keep the product in an aseptic environment as they do not allow in oxygen or light (needed for bacteria to grow) to come into contact with the juices.

Now, once you open the product that is a different story! Since the aseptic environment is now compromised, you must refrigerate and consume within 3-5 days after opening.

As we mentioned before, cleanses can be done under any of the following conditions: feeling bloated, tired, showing lack of energy, post holidays, having digestion troubles. Our 1 Day Cleanse re-energizes the body and acts as an immune boost - a quick fix when you are feeling bloated, sluggish or are simply in need of a detox. Our 3 Day Cleanse is the bad habit breaker - it allows enough time to notice bad habits, gain new perspectives and set new standards for a healthier lifestyle. We do not recommend cleansing for longer than 7 days without the consent of your physician. 

Drink plenty of water throughout the day. Although the fruits and veggies in your cleanse contain water and the juices are liquid, many people often forget to drink plenty of regular H2O during their cleanse. When a body isn't getting enough water, it will be more tempted to hold onto the water inside of it - this is what is known as water weight and what can cause the number on the scale to climb. Along with regular H20, you can have as much tea (green and herbal) as you like. This will keep your energy levels up and prevent crashing and/or headaches.

The length of a cleanse is entirely up to you, but we recommend consulting with a doctor before performing any cleanse that is longer than 7 days.

Each juice contains between 100-180 calories. The 1 Day Juice Cleanse is only 1,060 calories per day!

YES! For the best chance at success, plan ahead.  Your juice cleanse should be done on days when you have little obligations (after work outings, birthday parties, heavy gym day etc.). Also, grabbing a partner makes the juicing not only more fun but also you make each other accountable. Support makes everyone happier!

Yes, you can. The Best By date refers to the date recommended that you use the product by for best physical and/or sensory quality. It is not an expiration date, but rather the date by which LEMONKIND recommends consumption. 

Unfortunately, we cannot swap out any of the juice pouches from the juice cleanse boxes. Also, depending how many juices you cannot drink, you can swap that out for a whole/cup of fruit or vegetables, a handful of nuts, a small salad with low or no dressing. However, if that is not an option you can create your own by purchasing several 10-packs of juices. Anything that is left over, you can use as post-cleanse maintenance or meal replacements. See some examples of variations below:

- Allergic to mango – you can purchase 10-pack of Strength (green juice), Renewal (protein chia) and/or Awareness (berry lemonade).

- Allergic to pineapple – you can purchase 10-pack of Strength (green juice), Renewal (protein chia), Awareness (berry lemonade), and/or Vibrance (peppermint green tea).

- Allergic to kale/spinach – you can purchase 10-pack of Renewal (protein chia), Awareness (berry lemonade), Vibrance (peppermint green tea), and/or Transformation (carrot gingerade).

- Allergic to blueberries – you can purchase 10-pack of Strength (green juice), Vibrance (peppermint green tea), and/or Transformation (carrot gingerade).

Our products do not have nuts of any type, including coconuts.

If your body feels up to working out, go for it! Just remember, due to the reduced caloric intake, you may not be able to exercise as strenuously as you normally do, so take it easy. Light exercise such as walking, stretching and light yoga is recommended and often highly beneficial. 

There certainly is. The only way to compete in price would be by lowering the quality of our products and ingredients and this is not something we are willing to do. We have strict control methods in place to make sure that throughout the entire production and commercialization chain everything is done the right way. We pride ourselves in providing premium products and of sourcing and qualifying select ingredients that come not only from trusted sources but that are accompanied by Kosher certificates, and Non-GMO, Allergen-Free, Vegan and Gluten-Free statements. Additionally, our plants go through rigorous evaluations by NSF (a third party worldwide organization) that guarantees everything is handled according to the highest levels of standards for food and beverage manufacturing (FDA NSF Level 3 manufacturing). In the end, to us, it really comes down to quality, safety and value.   

While it is not recommended to drink coffee while on a liquid-only diet (black coffee on an empty stomach may cause gastric irritation in some people) if you are a die hard coffee junkie we don't recommend you going off of coffee cold turkey either! We don't want any of those negative side effects that can come with caffeine-withdrawal, so feel free to drink it. Additionally, our Vibrance juice has green tea which gives you a nice boost of caffeine and was specifically formulated with our coffee drinkers in mind. 

While a juice cleanse is a challenge, it isn't meant to be physically uncomfortable or painful. If you are starving and feel you simply can't go a moment longer without food, please do eat! (Just eat healthy!) Think natural, raw, clean foods. You can have small amount of nuts, raw fruit, raw vegetables or a broth-based (vegetable, low sodium) soup of your choice. As long as you don't eat a cheeseburger, you don't have to consider your cleanse compromised or any less effective. 

Weight loss is about pulling excess body fat out of your fat cells and burning it for fuel. When that happens, your fat cells shrink and you lose pounds and inches. When you step on a scale, the number you see is not just reflective of your body fat. It is also showing the weight of your muscle, bone, organs, fluids, glycogen and the waste inside your digestive tract you haven’t eliminated yet. When that number on the scale changes, it’s mostly due to fluctuations in the amount of water, and waste in your body, which are constantly shifting from day to day. Losing actual body fat requires creating a calorie deficit, and those results take much longer to show up on a scale. When it comes to weight loss, it’s all about the math. You simply must burn off more calories than you consume. The secret formula: 3,500 calories = 1 pound of fat. If you create a calorie deficit of 500 calories per day, in 7 days, you would have lost 1 pound. Having said that, our Super Detox Me cleanses are 1,060 calories per day so a lot will depend on how many days you do and the calorie deficit per day based on your normal consumption and physical activity. In the end, we are strong proponents that the only way to achieve sustainable weight loss is through consistent, long-term diet and exercise.

Keep in mind that a cleanse re-energizes the body and acts as an immune boost, it is not meant to be a weight-loss miracle, although it will surely work to debloat you and promote a feeling of lightness!. Although most of our customers do report seeing the number on the scale drop, cleansing is about wellness. We want to get you in that right mindset, the I'm feeling good because I'm only putting wholesome nutrient-rich fruits and veggies into my body mood. Juicing will kick-start your weight loss efforts by ridding you of that pesky water weight and help your stomach get used to consuming foods in smaller quantities and more frequent intervals.

Our juices have zero added sugar, what they do have is fructose, which is naturally occurring in fruits and vegetables. Because fructose does not increase blood glucose and does not require insulin, individuals with diabetes can often tolerate it better than other sugars. Fructose is an important source of energy for the body, our body functions, and especially the brain. On a juice cleanse we need a source of energy, otherwise our bodies would shut-down. If the body can’t find ample amounts of energy it will undergo protein catabolism, where it will find a way to produce the glucose by synthesizing protein (via amino-acid degradation) through the liver. This process results in destruction of muscle mass and a general substrate overload in the liver, which is the complete opposite of what we are trying to achieve in a cleanse.

Our body is constantly fluctuating and changing and for the most part this is normal. A good metabolism is like a well-kept engine and will function in the right way, quickly adapting to situations as they arise. For example, when we go without eating for extended periods of time, we get hungry, we then eat, and this causes our levels of glucose to go back up.

If food intake is limited and intervals too spread out, our metabolism gets out of control and our engine starts working out of sync. Once our body senses that we do not have access to food, it will send a stress signal to our liver which will then overcompensate by releasing a very big dose of glucose. Now, the body has too much glucose which will then cause it to send out another stress signal in order to stabilize the glucose levels. To this, our pancreas will respond by releasing large amounts of insulin, of which too much can cause your blood sugar levels to plummet, hence the “crash.”

You shouldn’t “crash” and the proof lies in simple biology really. Our juice cleanses have been specifically designed to maintain a glycemic equilibrium in the blood stream. Theoretically speaking, when blood sugar is stable the body will naturally release what it doesn’t need, such as stored body fat, toxins and excess sodium. Stable blood sugar will also protect and increase lean muscle mass, ignite metabolism, eliminate carbohydrate and sugar cravings, boost energy and help to break through stubborn plateaus. While other cleanse products only give you 6 juices spaced in longer time increments, our cleanses are carefully designed to provide the necessary nutrients (and energy) every 2 hours (known as the 2 hour postprandial glucose level interval). So, in theory, this system helps keep glucose levels from dropping below normal levels, and therefore preventing hunger and the body from burning lean muscle mass in place of body fat. Why is this so important? because lots of medical knowledge teaches us that the loss of lean muscle mass slows your metabolism and makes it nearly impossible to reach your goals permanently.

If you do not finish all the juices and have left-overs, you can save them for post-cleanse maintenance snacks, on-the-go meals, or a healthy sweet pick-me-up. Pretty simple, right? If you have any questions during your cleansing journey, simply email us at or check the FAQ page on our website. We are always available and happy to help.

Post-cleanse eating is all about slowly progressing from easily digestible, hydrating foods (think fruit, cucumbers, leafy vegetables, avocados or any of our juices) to the heavier, more filling foods (think grains, lean meats, eggs). If you are interested in boosting your health post-cleanse check out LEMONKIND’s new weight-loss NUTRIBOBA. With 20+ chalcones and only 120 calories per serving, nutriboba promotes reduction of stored fat within the body!

Our Lemonkind juices come in flexible ultra-light pouches that are made from high-grade/BPA-free/FDA approved materials. It is also the only type of packaging with oxygen and light barriers able to protect both loss of vitamins, flavor, and to enhance shelf-life. This makes them not only super unique but also strong enough to protect our amazing ingredients at any temperature from the environmental and physical hazards that all juices face during transport and storage.

Besides finding them more environmentally friendly than glass or plastic bottles, we choose to use pouches for the following reasons: they are resistant, easy to consume from (no spoon, ripping or straws necessary), resealable, preserve the product for a long shelf life, pose no risk of injury (glass cuts), unbreakable, have low leak rates and fit easily in your fridge or bag for convenient storage and transportation.

Over the last year, we’ve been working behind the scenes to align our products with our mission in order to be better for you and better for the planet. Now utilizing 45% less cardboard and with a 35:1 product to package ratio, by 2020 our new packaging will have saved over 350 trees (that is 440 tons!) 

We are 100% committed to Quality, safety and Value. Our method for processing, packaging, ingredient technology and distribution systems insures safe, stable and appealing juice and beverage products in a convenient, economical form. Our gentle pasteurization process is significantly safer for consumers, better for the environment and easier to handle throughout the entire supply chain. Lemonkind enjoys the peace of mind of knowing that you and your loved ones are safe because all of our products pass the Juice HACCP 5-log Pathogen Reduction Performance Standard test and each batch is lab tested to pass the strictest of standards.

Absolutely! We make it a point to make our juices gentle on the stomach, so they contain no spicy flavors like cayenne pepper. Capsaicin, the active component of chili peppers, can sometimes cause stomach irritation, especially on those suffering from ulcers, so we tend to stay away from using it in our juices. The closest thing to a spice we use is organic cinnamon, which is found in our Renewal juice.

Most of us don’t notice that our glucose levels go up and down during the day, and that this depends on our eating habits and levels of exercise. When glucose spikes and drops in our blood (above and below normal levels), we tend to experience body discomfort. Symptoms of these abnormal ranges are:

- An increased thirst sensation

- Tiredness/exhaustion

- Insomnia

- Blurry Vision

- Headaches

- Dry mouth
- Hunger pangs

- Increased urination

Additionally, other symptoms strongly correlated to hypoglycemia (when glucose levels drop below normal ranges) are:

- Shakes

- Tachycardia

- Confusion

- Numbness or tingling

- Irritability

Raw juice is highly susceptible to spoilage, in fact more so than whole fruit. Unprotected by skin or cell walls, fluid components are thoroughly mixed with air and microorganisms from the environment. Thus, unheated juice is subject to rapid microbial, enzymatic, chemical and physical deterioration. The goal of processing is to minimize these undesirable reactions while still maintaining and in most cases enhancing, the inherent quality of the starting fruit - so all the goodness without the safety risks!  

Yes. Unfortunately, people who have heart disease, cancer, diabetes, hypothyroidism, eating disorders, irritable bowel syndrome/IBS , and extreme fatigue, as well as people who are underweight, recovering from surgery, or pregnant/lactating, should avoid aggressive fasting detoxification programs.

Although most medications are fine to take with the cleanse, we suggest speaking with your physician before starting the cleanse because some medications require eating solid foods.

Unfortunately, there are not enough studies done to indicate if it safe (or otherwise) to cleanse while breastfeeding, nursing, or pregnant.  Please consult your physician. Juice cleanses are low in calories, fats and protein, all of which are needed to fuel breastmilk production. Once you are done with your pregnancy and/or breastfeeding, you can definitely do a juice cleanse to help you get into pre-baby weight!

Our juices are very safe to drink and they do not contain nuts. However, they are intended for adults because they have botanicals like turmeric and chlorella of which effects have not been studied on children. If you wish for your child to consume our juices please consult your child’s doctor to make sure these botanicals are safe for them.

Nutriboba Superfood Tea Lattes

Bubble tea (also known as pearl milk tea, boba milk tea, or simply boba) is a Taiwanese drink that was invented in Taichung in the 1980s. Typically, bubble tea is mixed with milk or fruits and topped off with chewy tapioca balls (bubbles, boba, pearls).

Boba, often synonymous with bubble tea, are the little black balls (pearls) that sink to the bottom of the cup. Tapioca pearls contain mostly carbohydrates from starch and have little nutritional value. A cup of pearls contains 540 calories, so adding as little as a ¼ cup of them (34 grams) to milk tea translates into an additional 135 calories.

This is bubble tea reimagined. Our ready-to-mix bubble teas make for guilt-free drinks that are not only delicious but also good-for-you. Made with nutrient-dense organic superfoods, you’ll enjoy pure, clean nourishment and the functional benefits of weight loss and reduced hunger. Get ready to feel lighter, brighter and, more vibrant!

The root of the Konjac plant is a staple of Asian culture (where it is also known as shirataki), for its benefits on digestion and prolonged sensation of fullness. Instead of high-calorie tapioca pearls LEMONKIND has created a konjac boba made from konjac flour, resistant tapioca starch, and grass jelly powder - all popular weight management ingredients.

With only 3g of carbs per 40 grams packet and no added sugar, LEMONKIND’s konjac boba is the perfect addition to our NUTRIBOBA nutrient-dense bubble teas. You can finally enjoy bubble tea without the guilt because our konjac boba adds only 10 calories, and is gluten-free, vegan (contains no gelatin or other animal bi-products) and Non-GMO.

When you choose NUTRIBOBA™ you taste Mother Nature’s goodness in our nutrient rich superfoods. Each one of our latte recipes start with organic 100% whole-grain brown rice milk which gives them all a creamy and rich texture without any of the typical aftertaste. NUTRIBOBA does not contain any syrups, artificial sugars or flavorings. At only 120 calories per drink, NUTRIBOBA has less sugar and calories than traditional bubble tea and the greatest part is, you can make it anytime, anywhere. 

Our bubble tea delivers a delicious and satisfying blend of:

- Prebiotic fiber from organic acacia,

- Adaptogens from organic maitake mushrooms, organic maca, organic rose hips, organic astragalus,

- Amino acids from organic pea protein isolate (5 grams of protein per serving),

- Antioxidants from organic teas and,

- Fat reducing flavonoids from allulose and organic ashitaba leaves.

Additionally, each of our flavors contain added botanicals and superfoods like our organic turmeric-milk thistle complex, moringa, and yerba mate mindfully designed to help you with your wellness, fitness, and healthy lifestyle goals in mind.

Studies suggest that the ingredients in our Proprietary Fat Metabolism Boost Blend, when paired with an overall healthy diet and exercise, may help normalize metabolic status. We chose to use two unique ingredients for the following reasons:

- Allulose is a diabetic friendly Non-GMO certified low-calorie sweetener that quickly gets excreted through urine and cannot penetrate the blood-brain barrier. Usually made from jackfruit, raisins and figs, it elicits no glycemic response and studies indicate a potential inhibition of fat synthesis.

- Organic Ashitaba also known as Angelica keiski, is a plant found to contain a class of physiologically active flavonoids known as chalcones, that have shown anti-obesity and anti-diabetes effects. A research study of 25 overweight participants shows that within eight weeks, those who consumed 200mg of Ashitaba extract per day experienced a reduction in stomach fat and waist size. Stubborn belly fat is the hardest one to lose and with the Ashitaba chalone sap we use, this can be made possible.

Drink nutriboba anytime of the day! That includes 30 minutes before meals, as a meal, in between meals or after exercise! When you drink a NUTRIBOBA 30 minutes before a meal it may help you feel fuller quicker. Additionally, if your follow the recommended two per day plan, we recommend spacing them apart (say, one in the morning and one in the evening). Because of the effectiveness of our ingredients we recommend no more than two per day.

Each nutriboba Tea Latte is comprised of premium, organic, and functional ingredients deliberately formulated and blended to promote digestive health, support weigh management, enhance body detox, and boost your immune system.

Results from 16 published preclinical studies and 4 human clinical trials suggest that the ingredients in our proprietary fat metabolism boost blend (when paired with an overall healthy diet and regular exercise) taken daily (two nutriboba per day) for 8 weeks, have a variety of beneficial effects on the body’s metabolic function.

Yes, you will so feel free to skip. The boba is an added bonus as it provides additional dietary fiber and a sense of fullness, but it is not 100% necessary.

We recommend storing it in a cool dark place or refrigerated for a longer shelf-life and fresher taste. Nutriboba has a best by date of 18 months but if stored in the refrigerator can go for longer.

YES! All of our NUTRIBOBA bubble tea flavors are vegan (lactose-free and non-dairy). We do not use any animal products.

Yes! All of our products are gluten-free including nutriboba. 

Nutriboba is made with 100% gluten-free whole grains and each one of our amazing drinks bears the Whole Grain stamp by the Whole Grains Council. Health experts advise everyone – men and women, young and old – that grains are a healthy necessity in every diet, and that it’s important to eat at least half our grains as “whole grains.”

The medical evidence is clear that whole grains reduce risks of heart disease, stroke, cancer, diabetes and obesity. Few foods can offer such diverse benefits. People who eat whole grains regularly have a lower risk of obesity, as measured by their body mass index and waist-to-hip ratios. They also have lower cholesterol levels.

Because of the phytochemicals and antioxidants, people who eat three daily servings of whole grains have been shown to reduce their risk of heart disease by 25-36%, stroke by 37%, Type II diabetes by 21-27%, digestive system cancers by 21-43%, and hormone-related cancers by 10-40%. For more information, click HERE.

Yes, there is. Our invigorate pack is a great morning/afternoon natural caffeine pack to help you start and keep your energy up throughout the day. Our unwind pack is great for late afternoon and/or evenings and for people who have caffeine intolerance.

Yes, we are exercise fanatics! In fact, combining NUTRIBOBA with a healthy diet and regular exercise will increase the likelihood of experiencing improved fat reduction, immune and digestive health as they complement and enhance one another. Physical activity and exercise can have immediate and long-term health benefits. Most importantly, regular activity can improve your quality of life.

To build a more sustainable future, reduce our carbon footprint, and be better for the environment we designed our boba to float! So say good-bye to straws!

- Tritan is a BPA-free plastic — it is not manufactured with bisphenol A (BPA) or other bisphenol compounds, such as bisphenol S (BPS).

- Tritan is impact-resistant — products can be used without fear of shattering.

- Tritan is tough — extending the useful life of water bottles and food containers, potentially reducing waste.

- Tritan has exceptional dishwasher durability — encouraging proper sanitation for greater plastic container safety.

- Tritan is much lighter than glass — making it easier to handle without the fear of breaking.

- Tritan has no estrogenic or androgenic activity.

- Tritan is GREENGUARD Indoor Air Quality Certified®. 

Yes. Do not use if you are pregnant, expect to become pregnant, nursing, or if you are under the age of 18. Consult your doctor before taking this or any other dietary supplement, especially if you have or suspect you may have any medical condition or if you are taking any prescription or over-the-counter medications or other dietary supplements. Keep out of reach of children and pets.

Yes, you can do this by substituting one of two of the drinks for a Ready-to-mix latte.

The ultimate best way to take full advantage of our LEMONKIND products is to first start with a cleanse (this will help detox, get rid of waste in your intestines, and de-bloat) and then continue your wellness and weight-loss journey by complementing it with our NUTRIBOBA Tea Infused attes (two a day for at least 8 weeks). Learn more about our 8-week Nutriboba Program HERE.

As you likely know, dietary fiber is important for your health, especially for your cardiovascular system, metabolic flexibility, gut health, and the stabilization of blood glucose levels. If your diet does not consist of plenty of dietary fiber rich foods, doing our 3-Day Fat-burn cleanses or drinking our Fat-burn lattes may cause a temporary shock to your system and cause you to experience some bloating, gas, and constipation. You can relieve this discomfort by increasing your fluid intake and with light exercising. Why, you ask? Well, most of the fiber you consume binds to water in the GI tract, which creates a big, soft bulk. The softer the bulk, the easier it passes through the GI tract. Problems arise, however, when there is too much fiber and not enough water. This lack of water can lead to hard bulky stools along with the digestive problems that may come with them. 


We’re just happy that you are happy, that is our ultimate goal. If you loved our drinks you can:

- Share your experience by writing a review on our website or Amazon (depending on where you purchased from).

- Connect with us on Instagram/Facebook.

- Tell your friends and family by joining our TASTE LOVE CLUB rewards program (Give $10, Get $10 when they use your code!).

If products in your order are damaged or arrive in poor condition, please contact us at immediately. All claims must be accompanied by pictures and must be sent to us within 72 hours of delivery as stated on the tracking website. Upon receipt of claim and proof of damage you will receive a claim number as well as tracking number for replacement product(s).

Return/refund policy

The Lemonkind refund's policy is designed to support customer satisfaction, while at the same time ensuring we can continue to provide a quality product and service to happy customers for years to come. With our commitment to quality, our policy is that all cancellations or changes must be received before the product ships in order to avoid penalty. Otherwise no refunds OR credits will be issued.  Any requests for a refund before, during or after consuming any of our superfood juice beverages and juice cleanse products due to medical issues will be handled on an individual basis. Doctor's proof of condition is required. No refunds will be issued for a negative experience. Factors such as diet, activity level, caffeine or sugar intake, and preparation are just a few of many factors that will determine your experience while consuming our beverages.

Thank you for giving us the opportunity to play a part in your health journey.Although we’re sad, we totally get that sometimes things just don’t work out and if that’s the case, we offer (within limitations and up to a maximum$100 refund) a money back guarantee.

This guarantee is valid up to 30 days after your purchase and allows you to receive a refund for your purchase (excludes the cost of all shipping, handling and re-stocking fees). Cases are handled on a case-by-case basis and are subject to limitations since returned product cannot ever be resold or put back into sellable inventory.

For orders placed with our SUBSCRIBE & SAVE Program please note these terms apply only on your first subscription purchase. For subsequent orders we cannot accept returns or request for refunds. 

SPECIALNOTE: These terms do not apply for promotional, bundles, volume purchases (2 or more items), discounted or BOGO items. No Refunds or returns will be accepted for these items.

Orders placed via Zulily or Third Party Promotional Sites such as must be refunded through the respective promotional site. Since the respective point of purchase (i.e.Zulily or Amazon) is the actual merchant to charge your credit card, we do not have access to the information needed to provide you with a refund. As such, you will need to contact this third party directly. If you need help reaching or initiating the third party's customer support, we will assist you in any way we can.


Currently, we only ship within Canada and the United States. We are working on shipping internationally though, so hold tight! We appreciate your patience and interest.

We now offer “FREE Economy Shipping + Insurance against Loss/Theft: Direct Signature required at delivery address” in order to provide Shipping Protection. Simply select to protect your order at checkout and your package is protected from any loss, damage, or theft.

If you selected theInsured Shipping Method or any of the FedEx Paid options to your order and now are experiencing issues, please reach out to us right away by email us your order number to

Please note that should you chose to deselect shipping protection and select “FREE Economy Shipping (Uninsured)” LEMONKIND is and will not be liable for lost, damaged, or stolen items.

If you did not receive your order and your tracking information states your package was delivered and you chose to forgo shipping insurance you will have to contact FedEx and file an investigation for a missing package. Once you have a trace number, please send that over to us via email (, and we will file a claim on your behalf. Please note it sometimes take up to 45 days for FedEx to find a resolution to most claims.  

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