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SECTION 1 – YOUR PRIVACY 

At LEMONKIND®, we are committed to protecting your privacy. We use the information collected from you to fulfill your orders and ensure that you have a personalized online experience. Please read the following for further details of our privacy policy.

SECTION 2 – WHAT INFORMATION DO WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION? 

When you purchase something from our store, as part of the buying and selling process, we collect the following personal information from you: name, address, email address, credit card number, and credit card expiration date. This personal information allows us to process and complete your orders, and to notify you of your order status.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We also monitor customer traffic patterns and site usage to update and enhance our store as a way to improve your shopping experience.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 3 – YOUR CONSENT 

How do we get your consent? By browsing our store, you consent to the collection and use of your IP address. Likewise, by placing an order from our store, you consent to the collection and use of the personal information identified above. Your personal information will be used for the processing, fulfillment, and status updates of your order.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do you withdraw your consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@drinklemonkind.comor mailing us at:

LEMONKIND®

Lemonkind LLC, 836 Anacapa St #22955, SANTA BARBARA, CA 93101, United States

SECTION 4 – DISCLOSURE

We do not sell, trade, rent, or license your personal information to others. We may choose to do so in the future, but you can opt out of such disclosures by sending us an e-mail message to info@drinklemonkind.com. (If you use multiple e-mail addresses to shop with us, please e-mail us from each e-mail address.) Also, we may provide aggregate statistics about our customers, sales, traffic patterns, and related information to reputable third-parties, but these statistics will not include any personally identifying information. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – HOSTING

Our ecommerce store is hosted by Shopify.com. Our website utilizes Tradegecko and ShippingEasy, both popular e-commerce plugins, which allow us to sell our products and services to you.

Payment:

If you choose to make a purchase on our website, then Shopify.com. stores your credit card data temporarily. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify.com Terms of Service or Privacy Policy. 

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:

Our store may use Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 – COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies, tracking pixels, web beacons, and other technologies to collect information from the computer or device you use to access our website. Cookies are small data files stored on your hard drive or in mobile device memory that help us improve your access to our site and help us see which areas and features of our website are most popular. Tracking pixels or web beacons, often used combination with cookies, are electronic images loaded when a user visits a website, used to track certain user activities, behaviors, and/or count visits and understand usage and campaign effectiveness. 

Third party ad-serving companies, including Amazon, may place or use pixels on our website to show interest-based ads to our site visitors across the internet. This allows ad-serving companies to provide you with more useful and relevant ads. 

If you would like to opt-out of receiving interest-based ads from Amazon, you can do so by visiting the Amazon Advertising Preferences page or by visiting the Digital Advertising Alliance’s opt-out page. 

Rakuten Advertising
Rakuten Advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.”

Privacy policy : https://rakutenadvertising.com/legal-notices/services-privacy-policy/

Your rights/Opt out link : https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/

SECTION 9 – AGE OF CONSENT 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@drinklemonkind.com or by mail at

LEMONKIND® 

[Re: Privacy Compliance Officer] 

Lemonkind LLC, 836 Anacapa St #22955, SANTA BARBARA, CA 93101, United States

Frequently Asked Questions

General

Are there any contraindications?

People who have heart disease, cancer, diabetes, hypothyroidism, eating disorders, irritable bowel syndrome/IBS, and extreme fatigue, as well as people who are underweight, recovering from surgery, or pregnant/lactating, should avoid aggressive fasting detoxification programs.

Do not use if you are pregnant, expect to become pregnant, nursing, or if you are under the age of 18. Consult your doctor before taking this or any other dietary supplement, especially if you have or suspect you may have any medical condition or if you are taking any prescription or over-the-counter medications or other dietary supplements. Keep out of reach of children and pets.

What happens after I place my order?

After ordering, you will receive an automatically generated email confirmation that also acts as your receipt.

Shipping

What do I do if my order arrived damaged?

If products in your order are damaged or arrive in poor condition, please contact us HERE immediately.

All claims must be accompanied by pictures and must be sent to us within 72 hours of delivery as stated on the tracking website. Upon receipt of claim and proof of damage you will receive a claim number as well as tracking number for replacement product(s).

What countries do you ship to?

We currently ship to the United States and Canada. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Please note there is a 24-hour processing time (excludes holidays and weekends) for all orders. Standard shipping normally takes 3-5 days. When Priority Shipping is selected, orders generally arrive at locations in the continental US within 3 business days after the order has been shipped. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Modifications

I made a mistake on an order I placed, can I modify it or cancel?

The quickest way is to reach engage with our chat bot so it can place the order on hold. As long as the product has not shipped, we will gladly fix any order issues you may have.Click here to go to our contact form.

How long will it take to receive my refund?

All cancellations are refunded immediately. Please keep in mind your banking institution make take a few days to show the transaction.

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