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UNITED STATES 

Order

Delivery Service

Cost

Estimated Delivery Time

Over $75 (does not include shipping, taxes and fees)

Flat Standard Shipping 

FREE

3-5 Business Days (on average)

Under $75 

Flat Standard Shipping + Shipping Protection

Varies. Estimate provided real-time at checkout.

3-5 Business Days (on average)

All

FedEx Ground® Home Delivery

Varies. Estimate provided real-time at checkout.

3-5 Business Days (on average)

All

FedEx Express Saver®

Varies. Estimate provided real-time at checkout.

3 Business Days (Excludes weekends)

All

FedEx 2Day®

Varies. Estimate provided real-time at checkout. 

FREE with BUNDLES (HI, AK only). Must select at checkout.

2 Business Days

(Excludes weekends)

All

FedEx Standard Overnight®

Varies. Estimate provided real-time at checkout.

1 Business Day

(Excludes weekends)

 

PROCESSING AND SHIPPING TIMEFRAMES: Orders submitted before 12pm PST can be expected to arrive within 3-5 business days. Any orders placed on Saturdays, Sundays, or public holidays will be processed on the following Monday or the next available working day. Please note that working days exclude Saturdays, Sundays, and public holidays. Unfortunately, our store is currently unable to ship orders to P.O. boxes.

HAWAII, ALASKA & OTHER US TERRITORIES

Order

Delivery Service

Cost

Estimated Delivery Time

All

Standard Flat Rate

Not Available

Not Available

All

FedEx Ground® Home Delivery

Varies. Estimate provided real-time at checkout.

3-5 Business Days (on average)

All

FedEx Express Saver®

Varies. Estimate provided real-time at checkout.

3 Business Days (Excludes weekends)

All

FedEx 2Day®

Varies. Estimate provided real-time at checkout.

FREE with BUNDLES. Must select at checkout.

2 Business Days

(Excludes weekends)

All

FedEx Standard Overnight®

Varies. Estimate provides real-time at checkout.

1 Business Day

(Excludes weekends)

 

DELAYED OR LOST ORDERS: An order is deemed lost after 15 business days for domestic orders and 21 business days for international orders in transit. While we are unable to take responsibility for delays attributable to the courier, we will not issue a replacement until the aforementioned timeframes have passed. 

ACCURATE SHIPPING ADDRESS: It is crucial to carefully review the shipping address for accuracy, particularly when using payment gateways like PayPal. If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for covering all shipping costs to resend the order to the corrected address. We cannot be held liable for the loss of an order if the provided address at checkout is incomplete or incorrect. 

ORDER CONFIRMATION: After ordering, you will receive an automatically generated email confirmation that also acts as your receipt. 

RESPONSIBILITY: Although we do not require a signature upon delivery of your order, if no one is available to accept your package, the carrier driver may or may not choose to leave it at your door. For information on missing packages please check our Frequently Asked Questions.

LARGE ORDERS AND SIGNATURE DELIVERY: For orders above $400, we will place the order on hold and reach out to the customer to confirm the order before shipping. We will also notify the customer that we will be sending the package insured with signature delivery. If a customer prefers not to have signature delivery, they must confirm in writing that they understand that if the package is lost or stolen, we, unfortunately, cannot be held liable for it.

Frequently Asked Questions

General

Are there any contraindications?

People who have heart disease, cancer, diabetes, hypothyroidism, eating disorders, irritable bowel syndrome/IBS, and extreme fatigue, as well as people who are underweight, recovering from surgery, or pregnant/lactating, should avoid aggressive fasting detoxification programs.

Do not use if you are pregnant, expect to become pregnant, nursing, or if you are under the age of 18. Consult your doctor before taking this or any other dietary supplement, especially if you have or suspect you may have any medical condition or if you are taking any prescription or over-the-counter medications or other dietary supplements. Keep out of reach of children and pets.

What happens after I place my order?

After ordering, you will receive an automatically generated email confirmation that also acts as your receipt.

Shipping

What do I do if my order arrived damaged?

If products in your order are damaged or arrive in poor condition, please contact us HERE immediately.

All claims must be accompanied by pictures and must be sent to us within 72 hours of delivery as stated on the tracking website. Upon receipt of claim and proof of damage you will receive a claim number as well as tracking number for replacement product(s).

What countries do you ship to?

We currently ship to the United States and Canada. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Please note there is a 24-hour processing time (excludes holidays and weekends) for all orders. Standard shipping normally takes 3-5 days. When Priority Shipping is selected, orders generally arrive at locations in the continental US within 3 business days after the order has been shipped. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Modifications

I made a mistake on an order I placed, can I modify it or cancel?

The quickest way is to reach engage with our chat bot so it can place the order on hold. As long as the product has not shipped, we will gladly fix any order issues you may have.Click here to go to our contact form.

How long will it take to receive my refund?

All cancellations are refunded immediately. Please keep in mind your banking institution make take a few days to show the transaction.

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